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Appeals Process - Frequently Asked Questions

You may have questions about Appeals Process. Here are a selection of some commonly asked questions and answers to help you. Simply click on a question to see the answer.

What is the process if I don't agree with benefit award?

You can ask for your case to be reconsidered. Details of how to do this will be in your decision letter from the Department of Work and Pensions.

What is the process for reconsideration if reward is not granted?

You can ask for your case to be reconsidered. Details of the appeals process can be found within your decision letter from the Department of Work and Pensions.

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